Professional Experience

Kent State University

MLIS, May 2009

  • Specialization: Digital Libraries

BA, May 2005

  • Major: English with a Minor in Writing
  • Studied abroad at the University of Ulster
Skill set: Professional interests:
  • XML (ONIX specification)
  • EPUB
  • WordPress
  • Metadata Management
  • ContentDM
  • HTML & CSS
  • eReaders (Software & Reading Systems)
  • Adobe Creative Suite
  • Microsoft Office
  • Web Hosting
  • Information Literacy
  • Accessibility
  • Data Management
  • Knowledge Sharing
  • Website Design
  • Digital Publishing

Virtual Services Manager, Willoughby-Eastlake Public Library

Willowick, OH — 2014-Present

Metadata Specialist II, OverDrive, Inc.

Cleveland, OH — 2009-2014

  • Coordinated the delivery and upload of content files and metadata for 50% of the 10 highest-grossing publisher accounts
  • Used advanced formulas, macros, and regular expressions in Excel and EditPlus to clean-up and normalize publisher metadata
  • Managed large (5,000+ record) data updates and reconciliations
  • Developed data crosswalks to transition publishers from an XLS to XML workflow
  • Managed 100+ publisher inquires per week using SalesForce
  • Managed and archive digital assets (.epub, .jpg, .pdf)
  • Troubleshot issues with EPUB files
  • Led training sessions on XML (ONIX) and EPUB specification
  • Led weekly one-on-one meetings with Specialists to address issues and answer questions
  • Trained and acted as resource to fellow team members
  • Coordinated complex technological updates for publisher accounts with a team of developers
  • Trained patrons on digital download service and use of eReading devices while traveling with the Digital Bookmobile

Freelance Web Designer

Cleveland, OH — 2011-Present

  • Build websites using HTML & CSS
  • Build and manage websites using WordPress
  • Train clients on use of Adobe Contribute and WordPress to manage websites
  • Create child themes and edit CSS in WordPress to meet clients’ needs
  • Setup web hosting and domain names for clients
  • Utilize FileZilla to transfer and update content

Examples of Work: http://melanieawilson.com/projects/

Study Group Tutoring Program Supervisor (GA), Kent State Academic Success Center

Kent, OH — August 2007 –May 2009

  • Supervised eight peer study group tutors
  • Designed and implemented individual sessions addressing the needs of students
  • Assessed and tracked undergraduate student progress
  • Facilitated bi-weekly tutor meetings
  • Coordinated the scheduling and placement of tutees
  • Developed and led study strategies workshops for at-risk students
  • Assisted with research and writing of the TRIO grant

Library Intern, Center for Nonprofit Excellence

Akron, OH — 2008 – 2009

  • Cataloged print and electronic resources with an in-house taxonomy
  • Assisted users with information requests and alerted users of new resources
  • Developed policies for the library
  • Assisted with data migration and clean-up

Practicum Student, Cleveland State University Library

Cleveland, OH — 2009

  • Digitized a rare, oversized volume of photographs.
  • Created item and collection level metadata using Dublin Core.